Frequently Asked Questions
What is a VPN?
VPN is an acronym for Virtual Private Network. It encrypts your IP address while supplying any only our server IP addresses so you can be completely invisible when surfing the web. Through the secure connection no one can gain information about you using your IP address, such as your location, address or any details or cookies stored.
Why do I need a VPN?
Everyone can benefit from a VPN even if not concerned with privacy. VPN offers the most up to date way to protect your privacy at all times while keeping you completely secure. It stops advertisers using your information and stops you leaving a trace where you go. It also removes restrictions such as location as you can choose from over 80 countries across the world. Previously accessing a VPN network would mean a complicated manual setup and a very slow internet speed. We’ve made sure you can connect with a click at the fastest VPN speeds possible.
What IP address do others see?
Anyone trying to see your IP address will only see encrypted information. If they delve deeper they will see an IP address of ours which change regularly. These can in no way identify you or reveal your location.
Will my connection be slower?
Some VPN providers still have a very slow service. We’ve optimised ours to ensure it’s fast. Of course with any add on such as VPN some slowing may occur however we’ve ensured this is not significant and that our speeds are better than most.
What countries are your servers located in?
Our Locations :32x United State, 6x United Kingdom, 2x Canada, Isle of Man, 2x Netherlands, 3x Germany, 2x France, Turkey, Italy, Spain, China, Belgium, Portugal, Luxembourg, Finland, Ireland, Czech Republic, Singapore, Romania, Sweden, Hong Kong, South Africa, Poland, Ukraine, Russia, Austria, Swiss, Estonia, Iceland, Taiwan, Chile, India, Latvia, Panama, Norway, Denmark, Brazil
Can I switch between countries?
Yes, you can switch between gateways and servers as many times as you like.
Can I access the VPN from any device?
You can use up to five devices through your account. Please note we don’t allow sharing of accounts.
Is there a limit to the bandwidth?
Silver VPN Package is limited to 10GB, Gold Package is unmetered !
Do you store my details?
We do not store any details, your privacy is of the utmost importance to us. We even make your IP address anonymous to us so there is absolutely no danger of it ever being found.
Can I watch/ stream TV?
You can use the internet exactly as you would normally, only with more privacy and more securely and without restrictions.
How soon can I use AnonyVPN?
You have instant access as soon as you complete checkout.
What do I do if I want to cancel my subscription?
Just get in touch and we’ll make sure we cancel your subscription. We also delete any account details.
What do you need from me to get started?
All we ask for is an email address and password alongside your payment. That’s it.
If you have any questions that we haven’t answered here please get in touch, we offer 24/7 friendly support and are always ready to answer any questions you may have.